Welcome to zorbim. By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing your order.

1. About Us zorbim is operated by Changsha Yuying Technology Co., Ltd. We specialize in home and household products for global customers.
2. Product Information We strive to display accurate product photos, descriptions and specifications. Minor color differences may appear due to screen display variations. We reserve the right to adjust product details without prior notice when optimizing products.
3. Pricing & Payment All prices shown on the website are final unless marked otherwise. Prices do not include customs duties or local taxes that may apply upon arrival in your country. We accept payment methods shown at checkout. Your order will only start processing after payment is confirmed.
4. Order Acceptance After you submit an order and complete payment, we will send a confirmation email. We reserve the right to refuse or cancel orders in cases of pricing errors, stock shortages, suspected fraud or abnormal orders.
5. Shipping & Delivery We ship globally to supported destinations. Delivery time includes processing time plus transit time. Shipping delays may happen during peak seasons, holidays or customs inspection. We are not responsible for delays caused by local customs or logistics providers.
6. Return, Exchange & Refund Our return and exchange rules follow our dedicated Return & Exchange Policy. Returned items must be unused, undamaged and kept with original packaging. Customers are responsible for return shipping fees and related customs costs unless the fault comes from us (wrong item, damaged on arrival).
7. Intellectual Property All texts, images, logos and design content on the zorbim website belong to us. Unauthorized copying, reproduction or commercial use is prohibited.
8. Limitation of Liability We are not liable for indirect losses, consequential losses or losses caused by improper use of our home products. Our maximum compensation will not exceed the amount you paid for that order.
9. Modification of Terms We may update these terms from time to time. Continued use of our website after updates means you accept the revised terms. We recommend checking this page regularly.
10. Contact If you have questions about these terms, please contact us:
    
    Operating Company: Changsha Yuying Technology Co., Ltd.
    
    Company Address: Room 501-110, Comprehensive Building, Xingcheng Rongyu Garden, No. 369 Xiangfu Middle Road, Tianxin District, Changsha City, Hunan Province (Cluster Registration)
    
    Support Email: service@zorbim.com
    
    Contact Phone: 18627583866
    
    Business Hours: Monday to Friday: 9:00 AM – 5:00 PM