Shipping Policy
We hope your shopping experience with zorbim to be smooth and worry-free. That’s why we offer global shipping with reliable logistics partners and clear delivery expectations. Please read below for everything you need to know about order processing, delivery time, shipping fees, and more:
- Shipping Coverage We currently offer shipping to most countries and regions worldwide. To check availability for your destination, simply select your country from the drop down menu at checkout or on the product page. The system will let you know whether delivery is available to your location.
- Delivery Time = Order Processing Time + Shipping Time The total delivery time is made up of: Order Processing Time: Handling, packing, and dispatch of your home goods order Shipping Time: The time it takes for the parcel to travel to you
- Order Processing Time General processing time: 1–5 business days If your home item is temporarily out of stock, our customer service team will contact you to offer an alternative or issue a refund For orders containing multiple items, if one or more are out of stock, we will ship the available items first Once your order is shipped, you will receive a shipping confirmation with your tracking number
- Estimated Delivery Time by Country We partner with trusted international carriers to ship your orders securely and efficiently. Delivery times vary by destination:
Country | Estimated Delivery Time (Business Days) | Carrier(s) Used United States | 9–18 days | USPS, DHL, YWE, GOFO, UniUni, etc. Canada | 9–15 days | Canada Post, YunExpress Australia | 9–15 days | Australia Post United Kingdom | 9–15 days | Royal Mail, Yodel Germany | 9–18 days | DHL, Hermes France | 9–18 days | Colissimo, La Poste Mexico | 9–18 days | Estafeta, Correos De México
Note: The delivery estimates above are for reference only. Actual time may vary and can be tracked using your shipment number.
- Shipping Fees Shipping costs are calculated based on your order’s total value. The more home products you buy, the more you save! Value more than $59.98: You get FREE SHIPPING. Pro Tip: Shopping over $59.98? Enjoy Free Shipping — it’s the best value!
- Important Notes Delivery may be delayed during peak seasons, national holidays, customs clearance, or adverse weather conditions Please double-check your shipping address and contact details before placing your order to avoid delays or return-to-sender issues
Thank you so much for choosing zorbim. We’re honored to bring your favorite home essentials straight to your doorstep — every time! With love, zorbim Team
Operating Company: Changsha Yuying Technology Co., Ltd.
Company Address: Room 501-110, Comprehensive Building, Xingcheng Rongyu Garden, No. 369 Xiangfu Middle Road, Tianxin District, Changsha City, Hunan Province (Cluster Registration)
Support Email: service@zorbim.com
Contact Phone: 18627583866
Business Hours: Monday to Friday: 9:00 AM-5:00 PM