We are happy to assist you with any questions, concerns or support requests regarding your orders, home products and services.

Contact Information
Operating Company: Changsha Yuying Technology Co., Ltd.

Support Email:service@zorbim.com

Contact Phone:18627583866

Company Address: Room 501-110, Comprehensive Building, Xingcheng Rongyu Garden, No. 369 Xiangfu Middle Road, Tianxin District, Changsha City, Hunan Province (Cluster Registration)

Business Hours:Monday – Friday: 9:00 AM – 5:00 PM

We are closed on weekends and official public holidays.

Response Time
Email inquiries will be replied within 24–48 working hours.
Phone support is available during our business hours. Please leave a message if we are unable to answer immediately, and we will get back to you soon.

Common Topics
Order tracking
Shipping questions
Return & refund requests
Product size, material and stock inquiry
Website technical issues

Please write down your order number in your email if you have placed an order. It helps us process your request faster.